Client success stories
Our clients have successfully deployed loyalty programs that deliver results. There are many stories to tell, but we have selected a few to share with you. Read more about these loyalty leaders:
- Orange Business Services – Achieves Best Practices In Its Outstanding Customer Experience (OCE) Program
- My M&M’S® – Forrester Groundswell Awards Submission
- Aggreko – Rescued major “at risk” accounts
- BearingPoint – Increased revenue in key accounts
- BT Infonet – Improved recommendation scores from 39% to 55%
- Experian – Achieved double-digit revenue growth in eight consecutive quarters
- HP - Accelerated revenue, share of wallet growth and improved customer loyalty
- IBM (FileNet) – Realized double-digit growth in installed base and double-digit increase in profits
- Vignette – Boosted revenues with focus on account management